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ARCOS LLC is the leading provider of Automated Crew Callout and Resource Management solutions for the electric, gas and power generation utility industries. As a SaaS solution provider, the nation's most progressive utilities have chosen ARCOS as a mission critical component of their operation to ensure compliance and consistency with their callout business rules governed by bargained agreements. The ARCOS System not only improves operational efficiency, it also provides a quantitative return-on-investment, saving O&M budget by improving restoration time, eliminating unnecessary overtime, streamlining daily employee scheduling shortages due to after-hours emergency work, and providing comprehensive performance reporting and troubleshooting metrics.
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A Culture of Customer Service

Posted by ARCOS on July 31, 2018


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Topics: Customer Service, Culture

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