I’ve spent my entire life learning to build trust. As I grew up, my mom faced significant mental illness, so I learned first-hand how isolating life can be when trust is absent. Over time, I learned to cope with and, after much healing, eventually overcome these challenges. As a business leader, I’ve always been tuned into the telltale signs of mistrust. Frankly, I just can’t bear it when employees get stuck in these toxic patterns. For me, it’s personal.
Over the past few years, we’ve had a good number of company leaders visit Call-Em-All to see what we’re up to (office pictured above). It’s definitely an honor to be viewed as a company that is “doing good things”, and we are always happy to share. The “good things” people want to learn about are really just our culture and its manifestations. After visiting with us, one concerning comment we frequently hear from visitors is that they don’t know how to get started, or even that it seems too daunting to try to build a healthy culture in their company. We believe the secret is in the work and preparation that goes on before even attempting to implement a culture-based idea.
Once upon a time, in a land far, far away, two youngsters decided it was high time they founded a company, despite being in the midst of the dark ages of entrepreneurship in Romania. What comes next is our story, a story of how we embarked on an entrepreneurial adventure that would show us what choosing to grow with purpose brings.
I’m a culture evangelist. Some might say that I “got religion” not so much because I chose it, but because I came to experience over time the impact that it had on my life and my business. I simply took the lessons from my parents (always be kind; treat people with respect; never burn a bridge) and applied them to business. I really didn’t know any different.