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Leadership is a Long Walk

Posted by Glenn Burr on June 5, 2014

Ron Alvesteffer, president at Service Express, Inc. walks the long way from the farthest part of the parking lot each morning. Why?

“That,” he says, “is the leadership lot.”

Giving team members the prime parking spots is just one of the ways SEI’s leadership models service. Put your people first. Show them that you’ll take one (long walk that is) for the team. And the results are clear: engaged team members whose work leads to SEI’s exceptional customer service numbers.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

Using the knowledge in your head to tell your team members how to solve problems is an easy option when you’re the mastermind of a growing company. However, the Encyclopedia Britannica never led a team of employees through a difficult stretch. It never enabled an employee to think critically and strategically about your company and their work.

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Topics: Branding, General, Leadership, Values, Employee Engagement

Do you love your team members? Would they let you lead them through a minefield?

That’s correct. A minefield.

The intersection of love and leadership challenged Lt. Col Joe Ricciardi as he lead an IED disposal team during a deployment in Afghanistan. What he discovered about love’s influence on the workplace is a powerful testament to how full engagement can help leaders guide their team through almost anything. Walk in Lt.Col Ricciardi’s shoes and experience his research in the first part of our Love and Leadership series.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

You can’t crack your employees’ heads open and look inside (well you can, but legal will probably advise against it) so how do you uncover what drives individual employees to work hard, stay focused and be more creative? Are they seeking more money, stock options, a pat on the back?

Keeping employees engaged means that they will stay longer, be more productive, and increase your base of satisfied customers. To get there, start from the ground up by understanding how employees think and how to meet their most fundamental needs.

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Topics: Leadership, Employee Engagement

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