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Leadership is a Long Walk

Posted by Glenn Burr on June 5, 2014

Ron Alvesteffer, president at Service Express, Inc. walks the long way from the farthest part of the parking lot each morning. Why?

“That,” he says, “is the leadership lot.”

Giving team members the prime parking spots is just one of the ways SEI’s leadership models service. Put your people first. Show them that you’ll take one (long walk that is) for the team. And the results are clear: engaged team members whose work leads to SEI’s exceptional customer service numbers.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

Using the knowledge in your head to tell your team members how to solve problems is an easy option when you’re the mastermind of a growing company. However, the Encyclopedia Britannica never led a team of employees through a difficult stretch. It never enabled an employee to think critically and strategically about your company and their work.

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Topics: Branding, General, Leadership, Values, Employee Engagement

Do you love your team members? Would they let you lead them through a minefield?

That’s correct. A minefield.

The intersection of love and leadership challenged Lt. Col Joe Ricciardi as he lead an IED disposal team during a deployment in Afghanistan. What he discovered about love’s influence on the workplace is a powerful testament to how full engagement can help leaders guide their team through almost anything. Walk in Lt.Col Ricciardi’s shoes and experience his research in the first part of our Love and Leadership series.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

When people describe a company with great culture, many people immediately picture a laid-back and fun loving atmosphere. This sells a good company culture far short though. Building a great culture is much more than just casual attire or Beer Friday – it’s more about the who, what, how, and why of your business. Building great culture takes some combination of time, money, and effort – but the payoff is a powerful business tool and the ultimate competitive advantage.

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Topics: Business, Branding, Values, Vision

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