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Mike Faith is a man who knows he can get things wrong. He tells the story of a time when Zappos founder Tony Hsieh came to Faith with a question. “I’m going to do this shoe thing online. Want to invest?” Faith declined, saying the business would never work.

Faith may have missed an opportunity there, but he missed few others in the early years of his business, Headsets.com. The company was on an exceptional growth path, being named to the Inc. 5000 five times.

Faith describes the culture as chaotic, with growth so fast that team members felt unsettled as they scurried to keep up. The focus was on sales, and the numbers in 2007 had climbed past $30 million.

Then came the recession.

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Topics: Business, Leadership, Vision

We recently asked more than 100 women entrepreneurs from the Inc. 5000 about the topics and issues they wanted to build relationships around.

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Topics: Accountability, Business, Branding, Sales, General, Leadership, Values, Advertising, Employee Engagement, Vision

When it comes to our favorite way to learn, few things beat the experience of a field trip. Getting up close with goats and rockets as kids inspired us to get up close with the companies we admire so can really understand the make-up, theories, application and motivation behind their success.

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Topics: Business, General, Values, Small Giants Summit, Employee Engagement, Vision

“A checkbook is a moral document.” Where you spend your money reflects your character and vision for the world. Sounds reasonable. It’s an adage we’ve heard more than once.

To that end, we think it is true that “metrics are a moral document.” What your company measures reflects your values, strategy and commitment to team members and customers.

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Topics: Accountability, Business, General, Leadership, Values, Employee Engagement, Vision

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The Small Giants Community is a global membership organization focused on the promotion, implementation and advancement of running a successful values-driven business.

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