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“A checkbook is a moral document.” Where you spend your money reflects your character and vision for the world. Sounds reasonable. It’s an adage we’ve heard more than once.

To that end, we think it is true that “metrics are a moral document.” What your company measures reflects your values, strategy and commitment to team members and customers.

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Topics: Accountability, Business, General, Leadership, Values, Employee Engagement, Vision

Leadership is a Long Walk

Posted by Glenn Burr on June 5, 2014

Ron Alvesteffer, president at Service Express, Inc. walks the long way from the farthest part of the parking lot each morning. Why?

“That,” he says, “is the leadership lot.”

Giving team members the prime parking spots is just one of the ways SEI’s leadership models service. Put your people first. Show them that you’ll take one (long walk that is) for the team. And the results are clear: engaged team members whose work leads to SEI’s exceptional customer service numbers.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

Do you love your team members? Would they let you lead them through a minefield?

That’s correct. A minefield.

The intersection of love and leadership challenged Lt. Col Joe Ricciardi as he lead an IED disposal team during a deployment in Afghanistan. What he discovered about love’s influence on the workplace is a powerful testament to how full engagement can help leaders guide their team through almost anything. Walk in Lt.Col Ricciardi’s shoes and experience his research in the first part of our Love and Leadership series.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

 

What are the key areas of your business that need attention? Right now. Before you continue, take a moment and write down the three critical areas or issues that need immediate attention. The three practices that you can feel are missing something fundamental to their success.

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Topics: Business, Branding, Leadership, Vision

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The Small Giants Community is a global membership organization focused on the promotion, implementation and advancement of running a successful values-driven business.

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