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Leadership is a Long Walk

Posted by Glenn Burr on June 5, 2014

Ron Alvesteffer, president at Service Express, Inc. walks the long way from the farthest part of the parking lot each morning. Why?

“That,” he says, “is the leadership lot.”

Giving team members the prime parking spots is just one of the ways SEI’s leadership models service. Put your people first. Show them that you’ll take one (long walk that is) for the team. And the results are clear: engaged team members whose work leads to SEI’s exceptional customer service numbers.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

Do you love your team members? Would they let you lead them through a minefield?

That’s correct. A minefield.

The intersection of love and leadership challenged Lt. Col Joe Ricciardi as he lead an IED disposal team during a deployment in Afghanistan. What he discovered about love’s influence on the workplace is a powerful testament to how full engagement can help leaders guide their team through almost anything. Walk in Lt.Col Ricciardi’s shoes and experience his research in the first part of our Love and Leadership series.

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Topics: Business, General, Leadership, Values, Employee Engagement, Vision

 

What are the key areas of your business that need attention? Right now. Before you continue, take a moment and write down the three critical areas or issues that need immediate attention. The three practices that you can feel are missing something fundamental to their success.

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Topics: Business, Branding, Leadership, Vision

When people describe a company with great culture, many people immediately picture a laid-back and fun loving atmosphere. This sells a good company culture far short though. Building a great culture is much more than just casual attire or Beer Friday – it’s more about the who, what, how, and why of your business. Building great culture takes some combination of time, money, and effort – but the payoff is a powerful business tool and the ultimate competitive advantage.

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Topics: Business, Branding, Values, Vision

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