Welcome to the Small Giants Blog. We write great articles so you can learn, be inspired and share relevant content.



"There is no more effective way to empower people than to see each person in terms of his or her strengths."
- Don Clifton

When Lester Thornhill, CEO of Life’s Abundance, was introduced to the CliftonStrengths Assessment ten years ago, it immediately took him back to one of his defining childhood struggles.

Read More

Topics: Employee Engagement, Company Culture, Employee Development, Culture

This article was originally published on CEO.com.

“Do you have a moment? Can we talk?”

Business leaders immediately feel a sense of dread when they hear these questions. They fear that another person is giving notice, and they assume the departure will lead to expensive and time-consuming complications.

Read More

Topics: Finance, Firing, Culture

When I founded Ruby Receptionists 14 years ago, my aim was to help small  businesses become more efficient by “offloading” their phone duties. As with many startups, those early days were both exciting, and filled with gut-wrenching worry about whether the money would run out before the value of our service was discovered. Not only were we unknown, but the whole idea of a “virtual receptionist” was unknown too, and our marketing budget was practically nil. Thankfully, we found a small but raving customer base who stuck with us, and told anyone who would listen how we were the best thing that had happened to their business.
Read More

Topics: Customer Service, Culture

Subscribe to Email Updates

Recent Posts

Download The Small Giants Approach to Build a Culture of Performance