Over the past few years, we’ve had a good number of company leaders visit Call-Em-All to see what we’re up to (office pictured above). It’s definitely an honor to be viewed as a company that is “doing good things”, and we are always happy to share. The “good things” people want to learn about are really just our culture and its manifestations. After visiting with us, one concerning comment we frequently hear from visitors is that they don’t know how to get started, or even that it seems too daunting to try to build a healthy culture in their company. We believe the secret is in the work and preparation that goes on before even attempting to implement a culture-based idea.
I’m a culture evangelist. Some might say that I “got religion” not so much because I chose it, but because I came to experience over time the impact that it had on my life and my business. I simply took the lessons from my parents (always be kind; treat people with respect; never burn a bridge) and applied them to business. I really didn’t know any different.
On June 30, 2016 at 3:05 p.m., our leadership team called an impromptu all-hands meeting for our company’s 90+ employees. Coming into the Fourth of July holiday weekend, it was a sweltering day in the factory. People were hot and tired but remained positive and enthusiastic, curious about the content of the meeting. About an hour before the meeting, my COO, Joe Boudreau and I asked our Shop Manager and Lead Machinist, Joel Lape (an instrumental and vital player in the start of our company almost a decade ago) to share some important information and a surprise announcement with the team.
By now, you likely consider yourself something of a Small Giants connoisseur. You’ve read the book, you’ve attended a Summit, maybe you’ve even recruited a few Small Giants of your own into the Community. Or maybe you don’t have a clue about what a Small Giant is? In order to earn your Small Giants stripes, there are a few things you should know. Like, what’s the deal with the Small Giants fish? And do all Small Giants want to stay small? The clouds are about to part for you… That’s right, we’re blowing the lid off of the Small Giants philosophy to help shed some light on what we’re always saying— stick with us and you’ll learn everything you didn’t realize you needed to know about our Community.